Date: 2025-03-26

Introduction

Vettify exists to ensure trust, quality, and professionalism in the trades industry. By becoming a Vettified tradesperson, you commit to upholding the highest standards in customer service, workmanship, integrity, and compliance.

By signing this agreement, you confirm that you understand and will adhere to the Vettify Principles outlined below. Failure to comply may result in the removal of your profile form the Vettify platform.

The Vettify Principles

Professionalism & Quality Workmanship

• Deliver work to the highest industry standards and ensure all projects meet or exceed customer expectations.
• Use correct materials and techniques—never cut corners or provide substandard work.
• Ensure all work complies with relevant regulations (Building Regulations, Gas Safe, NICEIC, etc.).

Honesty & Transparency

• Provide accurate quotes and pricing—no hidden charges or misleading cost estimates.
• Clearly communicate project timelines and expectations to customers.
• Never take advance payments without clear agreements and documented proof.

Customer Respect & Accountability

• Treat customers with respect, courtesy, and professionalism at all times.
• Keep work areas clean, safe, and disruption-free during and after a job.
• Address customer concerns or complaints fairly and professionally.

Compliance & Legal Responsibility

• Maintain valid public liability insurance at all times.
• Ensure all employees/subcontractors are fully trained and legally compliant.
• Adhere to Trading Standards, Health & Safety laws, and waste disposal regulations.

Fair Business Practices

• Never misrepresent credentials or use misleading advertising.
• Do not engage in fraudulent practices, substandard work, or price gouging.
• Maintain ethical conduct in all dealings with customers, suppliers, and competitors.

Commitment to Continuous Improvement

• Agree to ongoing vetting and compliance checks as part of the Vettify service.
• Stay up to date with industry best practices, safety protocols, and training.
• Encourage feedback and strive to enhance the reputation of Vettified tradespeople.

Agreement & Signature

By signing below, you confirm that you:

• Have read, understood, and agree to adhere to the Vettify Principles.
• Understand that failure to comply may result in removal from the platform.
• Will uphold the values of trust, quality, and professionalism as a Vettified tradesperson.